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Corporate News

North Korea’s Kim heads home after week-long visit to Russia By Reuters

4/4 © Reuters. North Korean leader Kim Jong Un walks with Russia's Defence Minister Sergei Shoigu, as he visits Vladivostok,…

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Market Analysis

Calling all B2B Leaders; Forrester’s B2B Summit Awards are here.

It’s hard to believe, but we are already hard at work preparing for Forrester’s B2B Summit EMEA — and now…

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Stock Market

Carvana, CarMax should be in the driver’s seat as used car shortages persist (NYSE:CVNA)

halbergman Companies that aren’t making money from used cars are doing something very wrong. Used car sales and prices surged…

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Market Analysis

Forrester’s 2024 Technology Strategy Impact Award Winners For EMEA

Forrester introduced the concept of high-performance IT earlier this year. High-performance IT describes the pursuit of continuously improving business results through technology. It rests on three principles. IT must: 1)…

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Market Analysis

Key Takeaways From The Forrester Wave™

Healthcare providers and health insurers are exhausted from point-solution fatigue. Narrow focus on the “digital front door” in healthcare has yielded some success on customer acquisition but left much to…

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Market Analysis

DRÄXLMAIER Group Wins The 15th Annual Enterprise Architecture Award In EMEA

The 2024 Forrester Enterprise Architecture Awards have reached their second stage: EMEA. Just like the Americas award, we have partnered with The Open Group, who have contributed both publicity and…

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Market Analysis

What Is Top Of Mind For B2B CMOs In Asia-Pacific

Last week, Mavis Liew and I had the pleasure of hosting Forrester’s B2B Peer discussion session with a small group of CMOs from enterprises across the Asia-Pacific region. The private…

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Market Analysis

The Modern Echoes of the EIC In The AI Age

As artificial intelligence (AI) becomes a key driver of economic growth, it presents both opportunities and challenges. To ensure AI benefits society, employees, customer and organizations, it’s crucial to prevent…

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Market Analysis

Catalysts Of Concentration Risk In The Healthcare Ecosystem

This week, Express Scripts filed a lawsuit against the Federal Trade Commission (FTC) demanding retraction of a recent report on the pharmacy benefit manager (PBM) industry. News of this suit…

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Market Analysis

Improving CX Can Drive More Than One Billion Dollars In Revenue (2023)

Each year, we calculate the business impact of improving in Forrester’s Customer Experience Index (CX Index™) by one point. For 2023, we published the results in the report, How Customer…

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Market Analysis

2024 NPS Rankings For 60 European Banks

Forrester just published The European Net Promoter Rankings, 2024 with Net Promoter Scores℠ (NPS) for 60 banks across France, Germany, Italy, Spain, Sweden, the UK, Poland and the Netherlands. We…

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Market Analysis

SVM Players Dominate But Fail To Match The Innovation Of Best-Of-Breed Players

Supplier value management (SVM) platforms is a critical enterprise software category enabling enterprises to implement their source-to-pay processes. Enterprises seeking a system of record for all supplier spend and supplier…

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Market Analysis

Your Buyer Changed, You Didn’t. It’s Time For A Revenue Process Transformation.

What I’m going to tell you is something that you already know. It’s not a surprise, it’s not a secret, and it’s something that we in B2B marketing have known…

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Latest News

Forrester’s 2024 Technology Strategy Impact Award Winners For EMEA
Market Analysis
Key Takeaways From The Forrester Wave™
Market Analysis
DRÄXLMAIER Group Wins The 15th Annual Enterprise Architecture Award In EMEA
Market Analysis
What Is Top Of Mind For B2B CMOs In Asia-Pacific
Market Analysis
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