How to Build Generational Wealth Without Losing it
Want to learn how to create generational wealth? You know, the type of wealth that your children’s children’s children’s children can rely on. The type of wealth that allows your…
Cut Through The Confusion And Connect The Dots
Organizations have various tools for mapping processes, systems, and experiences. However, many of these tools focus on the internal business, neglecting the customer perspective. Customer experience (CX) mapping tools are…
Disney, Fox, and Warner Streaming Sports Venture Is Messy But Necessary
On the heels of Netflix’s WWE live sports announcement, there’s more surprising sports streaming news: Fourteen “television” channels that air sports across Disney, Fox and Warner Bros. properties will be…
The House Voted Passed a Bill That Could Bring Back 100% Bonus Depreciation—Here’s What Investors Need to Know
In this article At the end of January, the House passed legislation that would extend some of the provisions of Trump’s 2017 tax bill and expand the Child Tax Credit…
Underinvestment in Real Estate Might Be the Next Big Hurdle for Investors, According to a New Report
In this article There may be a real estate underinvestment crisis looming in the coming decades, thanks to baby boomers. According to a joint study from Morning Consult and home improvement company…
What It Means For Your Brand
2023 was a confusing year: the consumers blew cold, and the economy blew hot. The recession-to-be did not materialize, and the economic outlook wasn’t half as bad as consumers would…
Using a Free Lease Template Will Cost You More in the Long Run
In this article One of the questions we see on the BiggerPockets forums over and over again is, “Where do I find a good lease document?” When people ask that question, they…
Why You Should (And How You Can) Apply For The Forrester Customer Obsession Awards
If there’s one question almost every Forrester customer experience (CX) client asks us, it’s “how do I prove the value of my CX program?” Well, perhaps I can help. Enter…
What Education Publishers and Edtech Companies Need to Know
The role of artificial intelligence (AI) in education is a hot topic with plenty of skeptics and technology evangelists on either side of the equation. In a recent video discussion,…
It’s Time For The 15th Forrester Annual Enterprise Architecture Awards!
One of my most pleasant and inspiring responsibilities is coordinating the annual Enterprise Architecture awards. These awards have been an institution since 2010, and as of last year now are…
