You Better Shape Up! Insights from Australia’s 2024 CX Index Study
Like Danny (John Travolta) in Grease trying to win back Aussie Sandy (Olivia Newton-John), Australian companies need to shape up to deliver CX that creates and sustains customer loyalty. For…
Monetary Policy and Financial Conditions: Meaningful Relationship?
After nearly two years of high interest rates, investors are anticipating rate cuts in the coming months. The transition from highly expansionary to highly contractionary monetary policy in recent years,…
Financial Independence at 29 by Quitting Rentals to Invest in THIS
Do you dream of building a real estate empire and reaching financial independence but stop short due to the “tenants and toilets” problem? The irony wasn’t lost on twenty-nine-year-old Dillon…
What we can learn from 2023’s Most Notable Breaches
Cybersecurity breaches are still on the rise, impacting organizations of all sizes, sectors, regions, and industries. Despite continued investments in security technologies, processes, and resources, the ever increasing complexity of…
Boomers Hoard Houses, Millennials Struggle to Buy, But Gen Z
Millennials can’t afford homes, but somehow, their younger siblings, Gen Z, can. Even with over a decade more work experience than Gen Z, Millennials still feel priced out of the…
Global automotive trends to watch 2024
A deep analysis of the current state of automotive and aftermarket sales, together with the major trends impacting the industry – from the macroeconomic landscape to consumers’ economic pressures, and…
How Rowan Curran Helped Forrester Stake A Bold Claim In GenAI Research
Forrester Boomerangs: A Q&A Series One in 15 Forresterites is a boomerang, a former employee who has rejoined the company. Boomerangs are an important part of Forrester’s cultural fabric, bringing…
Mintel’s Guide to Savvy Consumer Spending Habits
Overall, consumers are financially better off in 2024 compared to last year. This is due to a combination of a resilient labour market, solid wage growth, and cooling inflationary pressures,…
The Chief Sales Officer And Cultural Leader: Not A Contradiction In Terms
My colleagues from our future-of-work research team, Katy Tynan and Angelina Gennis, recently published a wonderful report about leadership and culture. In addition to a key underlying message that great leadership…
My Flip MUST Check These 5 Boxes—or I’m Walking Away From the Deal
In This Article Key Takeaways Flipping is all about balancing your time and money to generate the best possible return.If there's something off with the property that impacts the amount…
