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The total medical aesthetic market is estimated to have grown to a peak of USD 34.6 billion in 2023, boosted…
Healthcare consumers’ expectations for easier, faster, retail-like experiences are not fading away. It is no longer enough to offer a…
I’m pleased to announce the release of The Forrester Wave™: Email Marketing Service Providers, Q3 2024. This marks what I…
Forrester introduced the concept of high-performance IT earlier this year. High-performance IT…
Healthcare providers and health insurers are exhausted from point-solution fatigue. Narrow focus…
The 2024 Forrester Enterprise Architecture Awards have reached their second stage: EMEA.…
Last week, Mavis Liew and I had the pleasure of hosting Forrester’s…
As artificial intelligence (AI) becomes a key driver of economic growth, it…
This week, Express Scripts filed a lawsuit against the Federal Trade Commission…
Each year, we calculate the business impact of improving in Forrester’s Customer…
Forrester just published The European Net Promoter Rankings, 2024 with Net Promoter…
Supplier value management (SVM) platforms is a critical enterprise software category enabling…
What I’m going to tell you is something that you already know.…
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