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In this series, Talk data to me, we chat with leaders from…
The 2024 General Election: change in Westminster provides a chance for a…
A few weeks ago Keith Fletcher, International Customer Experience Manager at E.ON,…
Attending school in the 1970s and 1980s, politicians were fond of claiming…
Enterprise Architecture (EA) Still Struggles To Show Its Value Architects don’t have…
Despite the post-election trauma in France, brands sponsoring the 2024 Paris Olympic…
Last week we wrapped up CX Summit EMEA 2024. Firstly I have…
Journey maps are STILL wildly popular, and for good reason: Done right,…
I’m pleased to announce the publication of the second of my two…
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